WO2024142031 - A NATURAL LANGUAGE PROCESSING AND AI-BASED PLATFORM FOR USER FEEDBACK COLLECTION AND PRODUCT RECOMMENDATION AND FOLLOW-UP WITH PERSONALIZED VOCIE ASSISTANT
National phase entry is expected:
Publication Number
WO/2024/142031
Publication Date
04.07.2024
International Application No.
PCT/IB2024/050556
International Filing Date
20.01.2024
Title **
[English]
A NATURAL LANGUAGE PROCESSING AND AI-BASED PLATFORM FOR USER FEEDBACK COLLECTION AND PRODUCT RECOMMENDATION AND FOLLOW-UP WITH PERSONALIZED VOCIE ASSISTANT
[French]
TRAITEMENT DE LANGAGE NATUREL ET PLATEFORME À BASE D'IA POUR COLLECTE DE RÉTROACTION D'UTILISATEUR ET RECOMMANDATION ET SUIVI DE PRODUIT AVEC UN ASSISTANT VOCAL PERSONNALISÉ
Applicants **
JAVANMARDY, Shahab
Inventors
JAVANMARDY, Shahab
Application details
| Total Number of Claims/PCT | * |
| Number of Independent Claims | * |
| Number of Priorities | * |
| Number of Multi-Dependent Claims | * |
| Number of Drawings | * |
| Pages for Publication | * |
| Number of Pages with Drawings | * |
| Pages of Specification | * |
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| Number of Office Actions | * |
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International Searching Authority |
IP India
* |
| Recordal of a Change of the Applicant's Name/Address |
Change of Applicant's Name and Address
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| Type of Assignment |
The Standard Agent's Assignment
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| Applicant's Legal Status |
Natural Person
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| * | |
| * | |
| * | |
| * | |
| * | |
| Entry into National Phase under |
Chapter I
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| Patent Delivery |
Send the Letters Patent by Courier
* |
| Translation |
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* The data is based on automatic recognition. Please verify and amend if necessary.
** IP-Coster compiles data from publicly available sources. If this data includes your personal information, you can contact us to request its removal.
Quotation for National Phase entry
| Country | Stages | Total | |
|---|---|---|---|
| China | Filing, Examination, Granting | 2672 | |
| EPO | Filing, Examination, Granting | 13768 | |
| Japan | Filing, Examination, Granting | 2558 | |
| South Korea | Filing, Examination, Granting | 2751 | |
| USA | Filing, Examination, Granting | 20540 |
Total:
42,289
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Abstract[English]
In this invention, we investigated the challenges of human-machine communication to enter feedback about the products he/she bought from an online store or the service he/she received from a platform, and we provided an appropriate solution for each of them. We hope that this invention will help the customers be satisfied with the products they have bought and not suffer any cognitive biases when buying a product. This invention will provide a suitable platform for human-machine interaction using a voice assistant. It will also intelligently check users' opinions to prevent any trend that will damage the brand's reputation and also to prevent any disputes by applying the legal laws of each country.[French]
Dans la présente invention, nous avons étudié les défis de la communication homme-machine pour entrer une rétroaction concernant les produits achetés auprès d'un magasin en ligne ou le service reçu d'une plateforme, et nous avons fourni une solution appropriée pour chacun d'eux. La présente invention vise à permettre aux clients d'être satisfaits avec les produits qu'ils ont acheté et de ne pas être sujets à des biais cognitifs lors de l'achat d'un produit. Cette invention fournit une plateforme appropriée pour une interaction homme-machine à l'aide d'un assistant vocal. Il va également vérifier de manière intelligente les opinions des utilisateurs afin d'empêcher toute tendance susceptible de nuire à la réputation de la marque et également d'empêcher tout conflit en appliquant la législation de chaque pays.