WO2025149980 - SYSTEM AND METHOD FOR CONFIRMING APPLICATION INFORMATION

National phase entry is expected:
Publication Number WO/2025/149980
Publication Date 17.07.2025
International Application No. PCT/IB2025/050318
International Filing Date 10.01.2025
Title **
[English] SYSTEM AND METHOD FOR CONFIRMING APPLICATION INFORMATION
[French] SYSTÈME ET PROCÉDÉ DE CONFIRMATION D'INFORMATIONS D'APPLICATION
Applicants **
AI QA SUPPORTS INC.
Inventors
DUDAREV, Alexandr
NOVOSIOLOV, Ivan
ZUBKO, Andrii
TULMAN, Michael
Priority Data
63/619,668   10.01.2024   US
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译文

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Quotation for National Phase entry

Country StagesTotal
China Filing, Examination, Granting2245
EPO Filing, Examination, Granting14132
Japan Filing, Examination, Granting2309
South Korea Filing, Examination, Granting2469
USA Filing, Examination, Granting4740
MasterCard Visa
Total: 25,895
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Abstract[English] The present invention provides a system and method for confirming language in a form or application based on recorded conversation information between a customer and an operator or agent. In embodiments, recorded conversation information may be audio information, video information, or both and transcription information may be provided based on any of the above, and is analyzed with completed application information using a machine learning algorithm to confirm that all necessary language was provided to the customer and that all necessary response information was properly entered by the operator or agent.[French] La présente invention concerne un système et un procédé de confirmation de langage dans une forme ou une application sur la base d'informations de conversation enregistrées entre un client et un opérateur ou un agent. Dans des modes de réalisation, des informations de conversation enregistrées peuvent être des informations audio, des informations vidéo, ou les deux et des informations de transcription peuvent être fournies sur la base de l'un quelconque des éléments ci-dessus, et sont analysées avec des informations d'application achevées à l'aide d'un algorithme d'apprentissage automatique pour confirmer que toutes les langues nécessaires ont été fournies au client et que toutes les informations de réponse nécessaires ont été correctement entrées par l'opérateur ou l'agent.